Businesses today increasingly rely on chatbots to improve customer service, automate tasks, and generate leads. Choosing the right chatbot builder can streamline these processes, making it easy to create and manage efficient chatbots. Here are the top 10 chatbot builders for 2024, including their features, pricing, and supported platforms.
What is a Chatbot Builder?
A chatbot builder is a software platform that lets users create, customize, and deploy chatbots without needing to code. These platforms offer tools to simplify bot development, making it accessible for both businesses and individuals.
Key Features of a Chatbot Builder:
- Visual Editors: Drag-and-drop interfaces for designing conversational flows.
- Pre-Built Templates: Ready-made templates for quick bot creation, customizable to fit specific needs.
- Multi-Platform Support: Deployment on platforms like Facebook Messenger, WhatsApp, Telegram, and websites.
- AI and NLP: Integrates AI and Natural Language Processing for more natural conversations.
- Integration with Third-Party Tools: Compatible with CRM systems, email marketing tools, payment gateways, and analytics platforms.
- Analytics and Reporting: Tools to track performance metrics like user engagement and conversation success rates.
Chatbot builders are user-friendly, enabling non-technical users to develop bots that automate tasks, improve customer service, and boost engagement.
Top 10 Chatbot Builders
Botmother
Botmother simplifies chatbot creation without coding. Deploy bots across platforms like Telegram, Viber, WhatsApp, Facebook, and Instagram.
Key Features:
- Unified Bot Deployment
- Integration with OpenAI, Google Sheets, Zapier, and more
- Ready-Made Templates
- Visual Editor
- Unlimited Scenarios and Users
Pricing: Free plan available; premium plans start at $49/month.
Manychat
Manychat drives brand growth through automated conversations on platforms like Instagram Direct Messages, Facebook Messenger, and SMS.
Key Features:
- Visual Flow Builder
- Pre-Built Templates
- Analytics
- A/B Testing
- Customer Segmentation
Pricing: Starts from $15/month, with a free trial available.
Chatfuel
ChatFuel creates AI chatbots for multiple platforms, ideal for Facebook Messenger marketing.
Key Features:
- Visual Builder
- AI-Driven Conversation Management
- Third-Party Integrations
- Analytics
- Growth Tools
Pricing: Free plan available; paid plans start at $15/month.
Flow XO
Flow XO offers powerful automation tools and extensive integrations for creating impressive AI chatbots.
Key Features:
- Visual Flow Editor
- Over 100 Integrations
- Webhooks
- Live Chat Integration
- Multi-Language Support
Pricing: Starts from $25/month, with a free trial available.
Salebot
Salebot enables the creation of chatbots for WhatsApp, Telegram, and Facebook with an intuitive interface.
Key Features:
- Drag-and-Drop Builder
- CRM Integration
- Automated Customer Support
- Order Tracking
- Bulk Messaging
Pricing: Starts from $30/month, with a 3-day free trial.
Bothelp
Bothelp is a user-friendly chatbot builder for Telegram and Instagram, featuring built-in modules and templates.
Key Features:
- Pre-Built Templates
- Drag-and-Drop Editor
- Lead Generation Tools
- Webinar and Quiz Integrations
- CRM Integration
Pricing: Starts from $14/month, with a free trial available.
Manybot
ManyBot is a service for creating Telegram chatbots, supporting text messages, photos, and videos.
Key Features:
- Unlimited Messaging
- Multimedia Support
- Visual Editor for Menus
- Basic Automation Features
Pricing: Free, but lacks updates, support, and advanced features.
Chatbase
ChatBase customizes chatbots tailored to specific data sources, offering conversation analysis and user feedback tools.
Key Features:
- Conversation Analysis
- User Feedback Analysis
- User Journey Tracking
- Multilingual Support
- AI-Powered Interactions
Pricing: Free plan with 30 message credits/month; Plans start from $19/month.
Landbot
Landbot creates chatbots for lead generation, customer support, recruitment, and surveys with a visual editor.
Key Features:
- Visual Editor
- Pre-Built Templates
- Natural Language Processing
- Multi-Channel Support
- Real-Time Analytics
Pricing: Starts from €200/month.
SendPulse
SendPulse offers a chatbot builder for Telegram, WhatsApp, and Facebook, along with email and SMS marketing tools.
Key Features:
- Email Marketing
- SMS Campaigns
- Web Push Notifications
- Landing Page Builder
- Detailed Analytics
Pricing: Starts from $5.5/month.
The main recommendations for choosing a chatbot builder
Choosing the right chatbot builder can enhance customer service, automate tasks, and drive engagement. Each platform offers unique features to cater to different needs. Consider the tools most important for your business and start building effective chatbots today.
For additional insights, explore our article "Key Features to Look for in a CCaaS Solution for 2024" to enhance your customer communication strategies.
For a thorough review of the best drag-and-drop email builders in 2024, read this article on GuruCan: Top 10 Drag-and-Drop Email Builders in 2024. This guide covers the top tools for easily creating and customizing email campaigns.
